FEATURES

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Asking Customer to wait for his/her turn is not an option in current scenario.

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To avoid congestions, safety of staff and clients during Covid-19 situation.

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Digital Engagement With the Customer and the supplier.

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Counter specific queuing can be digitally managed.

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In case if food/product selling business, wrong serving is a loss financial as well as reputation

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In case of restaurant, waiting for captain/waiter to take an order is poor customer journey

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Wrong Billing is a loss to the company. Higher billing reduce reputation and lower billing cost the company

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Pick up option for Home Buyer in case if user want to buy service from the home

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KEY GOALS


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No longer wait for your turn

Waiting time in current scenario is no longer an option. Solution is required to help in reducing or removing the waiting time.


How We can help:

Allow customer to plan visit by adding themselves in queue from home

Application will provide estimated time and queue number to the customer so that they can come only on allotted time slot

Make organization ready to serve expected number of people on all the defined time slot

This will help in reducing or removing considerable waiting time of customer

Go touchless and digital with the same app

In a public place or in the restaurant, reducing the touch of the frequently used item need to be reduce or removed. Solution required where people can process transection using own devices.


How We can help:

Allow customer to order food from digital menu

Third party interaction can also be reduced by using mobile devices

Transection details and final invoice can be shared on application without exchanging physical copy

This will help in creating safer environment for customer to visit again

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Customer safety is the first priority

There is no way customer can know what are the different steps is taken by the organization within premises to reduce the risk of infection. Our solution can help in demonstrating the key steps taken.


How We can help:

Our app partner program help in identifying the key steps need to be taken to reduce the risk of spread

We can highlight the steps taken by the management for visiting the premises

We ask our affiliated organization to fulfill on all the safety parameters including premises safety, team safety, customer safety

HOW IT WORKS



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Customer search organisation and queue them self using vQueue app.

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Application will provide slot/estimated time for customer to plan the visit

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Customer arrive on allotted time slot and checked in using mobile application

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After completing relevant work, customer will checkout from the application.

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Premises manager can manage/monitor and control the traffic of the app according to current situation.

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In case of specific type of organisation, solution allow queuing to the desk and customer can also add/order requirements.

PRICING



STANDARD


  • Basic Queuing Application for customer
  • Digital Menu and Pickup option
  • Handholding in first phase

PREMIUM


  • Basic Queuing Application for customer
  • Digital Menu and Pickup option
  • Handholding in first phase
  • Communication with customer
  • Detail Analyses with product detail


Contact us for more details.

CONTACT